By: admin_thebrick On: September 17, 2020 In: Volunteer Comments: 0

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Role Title: Chaplaincy Volunteer

Responsible to: Chaplaincy Team Lead

Responsible for: Spiritual, religious and pastoral care

Hours of commitment: Three hours per week or more

Location: Wigan town centre, including The Brickworks and The Brick

Main Purpose of Role

Chaplaincy volunteers are to enrich the faith and spirituality of an individual by providing pastoral, spiritual and religious care. They do so with the support of their own faith community.

About the organisation:

Queen’s Hall Action on Poverty (QHAP) is dedicated to delivering sustainable, quality and effective services to the people of Wigan and Leigh. QHAP is a Christian Charity and a Company Limited by Guarantee.   Our services include

  • The Brick Project; Crisis Intervention, Food Bank, Group Sessions & Training, Showers & Breakfast, Asset Coaching, Independent Living Mentors, Hospital to House
  • The Brick Shops in Wigan & Leigh
  • Emergency Access Accommodation
  • Supported Accommodation
  • Re Use and Recycle – Creative Space
  • The Brick Works – Pre Loved Furniture, Bikes and Café – Hub for work experience & training

Our Organisation provides several homelessness services to the Wigan Borough.

Key tasks:

  • Create safe, listening spaces for people to explore faith and spirituality.
  • Demonstrate welcome, acceptance and hospitality.
  • Understand religious beliefs and practices, enabling individuals to express their faith (eg. special dietary requirements, celebration of festivals, access to sacred texts etc).
  • Support the charity’s priorities of Relief, Restoration and Reform.
  • Affirm the Christian roots and values of The Brick


  • Maintain confidentiality of individuals
  • Participate in initial and ongoing training
  • Be responsible, as required, for health and safety issues, including Safeguarding and Lone Working policies.
  • Monitor own wellbeing and capacity and draw on Brick support as appropriate
  • Be a positive representative of The Brick and the Queens Hall Action on Poverty

Training and support:

There will be an induction day with the charity.

You are expected to complete an online chaplaincy course of seven sessions of 1.5 hours each.

Ongoing support and training is available.



The Chaplaincy Team Lead will facilitate a monthly meeting with chaplaincy volunteers.

The Volunteer and Engagement Coordinator is also available for support and guidance.


Travel costs incurred when travelling from home to site/s (within the borough) shall be reimbursed.

Person Specification

Knowledge, Skills & Qualities

  • Compassionate listening
  • Consistent presence
  • Non-judgemental asset based approach
  • Understanding and kind with individuals using The Brick services, staff and other volunteers
  • The ability to work well as part of a team and independently when necessary
  • Reliability and commitment
  • Trustworthiness
  • Basic numeracy/literacy and comfortable with using a computer and electronic form filling.
  • Willingness to participate in relevant training and information sessions

To apply for this Volunteering Opportunity , please visit