By: thebrick On: May 27, 2019 In: Job Vacancies, Volunteer Comments: 0

Role Title: Food Bank Van / Mate Volunteer
Responsible to: Food Bank Coordinator/Volunteer Coordinator
Responsible for: Assisting in the delivery and collection of food bank items
Hours of Work: 3 or more hours per week
Location: The Brick Project, 10 Arcade Street, Wigan WN1 1LU.

Main purpose of role

The Food Bank Van/Mate Volunteer Role is key to the success of the efficient collecting and delivering of items to the Food Bank. The Food Bank at the Brick Project provides food parcels from donations and supplies these to individuals accessing the Brick Project and those referred from partner agencies. The Food Bank is part of The Queens Hall Action on Poverty and The Brick Project. 

About the organisation

Queen’s Hall Action on Poverty (QHAP) is dedicated to delivering sustainable, quality and effective services to the people of Wigan and Leigh. QHAP is a Christian Charity and a Company Limited by Guarantee.   Our services include

  • The Brick Works
  • The Brick Shop
  • The ReWorks
  • The Brick Project – including food bank, outreach, crisis intervention and emergency access accommodation.

Our Organisation provides several homelessness services to the Wigan Borough.

Key Tasks:

  • Ensure that the Food Bank Van is clean and tidy at all times
  • To assist in the collection, delivery and transferring of food across the community donation points and across Brick sites.
  • To be responsible for the safety of the food bank van and to report any incidents or damages to The Food Bank Coordinator immediately.
  • To be responsible for the safety checks assigned to you for the food bank van
  • To drive in a safe and responsible way and to be a positive ambassador for The Brick when out and about in the community
  • Attend review meetings as required
  • Participate in supervision meetings as required
  • Maintain confidentiality of individuals using Brick services
  • Participate in initial and ongoing training
  • Be responsible, as required, for health and safety issues, including safeguarding.
  • Monitor own wellbeing and capacity and draw on Brick support as appropriate
  • Be a positive representative of The Brick Project and the Queens Hall Action on Poverty

Training and Support:

Induction training will be provided as well as ongoing training and support.

Supervision (One to One’s with Team Lead):

Supervisions are not scheduled but we encourage you to request one with your team lead or volunteer coordinator at any point you feel this would be beneficial or as and when a concern arises.


QHAP will repay the cost of travel to and from The Brick Project for volunteering sessions.


The nature of the Food Bank Van Driver / Mate is to develop a professional relationship with individuals, staff and other volunteers and practical help and support to the food bank team. It would be expected after training that the volunteer would commit to a regular session or sessions and the hours of those sessions subject to requested leave. Commitment is also expected with regards to attending supervision, team meetings and training as and when required. 

Person Specification

Knowledge, Skills & Qualities

  • A current driving licence and good driving behaviour
  • Non-judgemental approach
  • Friendly and kind with individuals using the food bank, staff and other volunteers
  • Professional and friendly with donators including churches, supermarkets, schools etc.
  • The ability to work well as part of a team and independently when necessary
  • Reliability and commitment
  • Trustworthiness
  • Basic numeracy/literacy
  • Flexibility and willing to help in other departments
  • Willingness to participate in relevant training and information sessions

Please download the attached documents for more information and return completed application forms to

Download “Job Application Form” Job-Application-Form-The-Brick-.doc – Downloaded 1722 times – 1 MB


Download “Vision-and-Mission-statement-1.pdf” Vision-and-Mission-statement-4.pdf – Downloaded 998 times – 473 KB