ROUGH SLEEPER (OUTREACH) SUPPORT WORKER

ROUGH SLEEPER (OUTREACH) SUPPORT WORKER

Salary: 24,648 – 26,115 dependant on experience
Hours:37.5 incl. early mornings and weekends. Working hours between 5:00 – 18.00 5 days on a rolling rota basis)
Contract Length: Permanent
Holidays: 22 Days plus Bank Holidays Pro Rata and Birthday Off
Based At: Throughout Wigan and Leigh
Responsible To: Service Manager – Engage
Accountable To: Queens Hall Action on Poverty
To Apply: https://hr.breathehr.com/recruitment/vacancies/42536
Closing Date: 12 Noon, Friday 5th September 2025
Interview Date: w/c 8th September 2025
Job Summary: The Brick is a growing charity with big aspirations for people in need within our community. We provide RELIEF, RESTORATION and REFORMATION by offering tailored support, hope, and opportunity to those looking to improve their quality of life. Your role will particular focus on RELIEF but you will also understand the importance RESTORATION and Prevention. The Outreach team engage with individuals to remove barriers in accessing emergency accommodation and promote independent lifestyles
Job Purpose: The key role will be to engage with individuals in the borough who are rough sleeping, some who may be reluctant to access services. The Post Holder will utilise their skills, knowledge as well as experience (which may include lived experience and relevant background) to continue to work to and develop partnerships, develop specific referral pathways into accommodation and recovery services, gather intelligence, build trust and respect, and lead and contribute to extensive outreach within the community. The post holder will, in partnership with other existing services and organisations, identify barriers into accommodation and support and work on creating and delivering solutions to these barriers. The post holder will also focus on early intervention and prevention work engaging individuals who are at risk of rough sleeping. The Outreach and Engagement team will be responsible for contributing to the overall performance of the service to ensure that contractual output targets are achieved. They will also be required to record and input data and information in order that the service operates within contractual, administrative and financial requirements. The post holder will be required to work across a number of operational sites across the borough as required and work flexibly to maintain the most appropriate level of service provision. This will include early morning and weekend working and extensive street outreach. The post holder will be expected to take responsibility for personal development, identifying personal training needs and participate in regular supervision and appraisal. DUTIES WILL INCLUDE: • Undertake extensive street outreach both proactive and via referrals and work on a rota basis including working early mornings, occasional late nights and weekends as required. Cover may be required Monday to Sunday on a rota basis • To assess the needs of individuals sleeping rough and to provide them with realistic asset-based offers of support services/accommodation/reconnection in liaison with other agencies and specialist workers. • In the event of non-engagement with Outreach/Support services or consistent engagement in negative street activities to work collaboratively with Wigan Council, MASH (Multi Agency Safeguarding Hubs), Central Watch, PCSO teams, and other enforcement agencies where required, noting that The Brick aims to support individuals to achieve positive change.